by Robin Hastings
Library Technology Reports  – May-June 2009

Some information technology managers and administrators are blocking access to social networks like Facebook or MySpace or to social tools like blogs because of fears that their staff will spend too much time updating their profiles and commenting and not enough time working. The purpose of this report is to give library managers the tools they need to encourage collaborative work both within and outside of their organizations and to make the case that social networking tools, when used efficiently by a library, are more of a boon to productivity than a drain on it. In this report, readers will also find hard data and concrete proposals that will save money and time in just about any collaborative effort library staff might decide to undertake. Even if a given library is not presently engaged in collaborative work, the activities that staff members do on a day-to-day basis can be improved by using collaborative platforms like Google Docs, a wiki, or an internal blog to facilitate communication.

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