by Carolyn Bourke
inCite – 1 April 2009

The article focuses on the Fairfield City, one of the most culturally diverse communities in Australia. It notes on the challenging task of providing library services, which require the employment of local people with suitable qualifications and experience who are rich in cultural understanding and language skills. It explores the work in a multicultural community which involves a diverse workforce and different approaches to management and teamwork.

Read the whole article – accessible to subscribers of Australia/New Zealand Reference Centre