by Peter Konshak
Computers in Libraries – 1 January 2009

Text messaging is an ideal communications method for libraries, which often want to send short, concise messages to their patrons near and far. Uses for text messaging in libraries include reminders about items’ due dates, hold pickup notices, program reminders, and even short messages of content. Some libraries are already using text messaging for reference functions, and others are integrating and experimenting with notices and other possibilities.

A brief explanation of the technology will be followed by several examples of how text messaging has been integrated into the Carmel Clay Public Library, where I serve as computer technology services manager.

Read the whole article – accessible to subscribers of Australia New Zealand Reference Centre