by Christine Mackenzie
Australian Library Journal – 1 February 2008

The paper describes the introduction of Web 2.0 techniques and tools at the Yarra Plenty public library in Victoria, beginning with library staff. The author argues that as libraries move from Web 1.0 type delivery systems to the social networking world of Library 2.0 librarians need to deploy and make accessible these radically different systems, social interactions and library places. Whilst formats have changed, and will continue to change, delivery systems have changed and will continue to change, skill sets and competencies have changed and will continue to change, the users, the citizens who fund and value library services, still need to have their social, cultural and recreational needs met in both the virtual and physical domains in which libraries operate.

Read the whole article – accessible to subscribers of Australia/New Zealand Reference Centre